Telegram.
Help Center · FAQ

Telegram frequently asked questions

Everything you need to know about downloading, installing, signing in, security, and using Telegram — answered in plain English.

Telegram app help and support

Download & Install

Open the Download Center and click the Windows button to get the official installer. It supports Windows 10 and 11 (64-bit). Once the download finishes, run the tsetup file and follow the prompts. The desktop app is the most complete, so we recommend installing it first on PC.

Telegram is available for Windows, macOS, iOS, and Android, plus a browser-based web version that needs no installation. You can use the same account across every device, and your chats stay in sync automatically.

Yes. Telegram's core features are completely free with no ads. There is an optional Premium subscription that unlocks larger upload limits, exclusive stickers, and extra customization, but everyday messaging is free forever.

Always use official sources: this Download Center links to the genuine Windows, macOS, Android, and iOS builds. Avoid modified or cracked versions from unknown sites, which may bundle malware. The App Store and Google Play distribute the official mobile apps.

Account & Login

Install Telegram, enter your phone number, and confirm the verification code sent by SMS. Use the same number on desktop and mobile so your chat history syncs through the cloud automatically.

Open the desktop app and, on your phone, go to Settings then Devices then Link Desktop Device. Scan the QR code shown on your computer to sign in instantly, without re-entering a verification code.

Check your signal and that the number is entered correctly with the right country code. If SMS does not arrive, request the code through an already logged-in Telegram device, or wait a few minutes and try again.

Security & Privacy

Telegram uses the MTProto protocol to encrypt data in transit. Cloud chats are encrypted between your device and Telegram's servers, while Secret Chats add end-to-end encryption, self-destruct timers, and no forwarding. You can also enable two-step verification and hide your phone number.

No. Regular Telegram chats are stored in the cloud, so they reappear automatically when you sign in on a new device. Secret Chats are the exception: they are device-only and end-to-end encrypted, so they do not sync.

Open Settings then Privacy and Security then Two-Step Verification and set an additional password. This password is required alongside the SMS code whenever you log in on a new device, protecting your account even if someone intercepts the code.

Yes. In Settings then Privacy and Security then Phone Number you can set who can see your number to Nobody, and choose who can find you by it. You can still chat normally using your public @username instead of sharing your number.

Features & Usage

Telegram supports single files up to 2GB (and up to 4GB with Premium), with no compression and no speed limits. Combined with unlimited cloud storage, it is ideal for sharing high-quality videos, installers, and work documents.

Groups are for interactive, many-to-many chats and super groups hold up to about 200,000 members. Channels are for one-way broadcasting to an unlimited number of subscribers, perfect for news and announcements. Both support bots, pinning, and permissions.

Telegram ships with over 100 interface languages. Go to Settings then Language and pick the one you want — the change applies instantly across the app. On desktop, open Settings then Language to switch as well.

Telegram Premium is an optional paid tier that raises upload limits to 4GB, adds faster downloads, exclusive stickers and reactions, profile badges, and more customization. All core messaging features remain free, so Premium is entirely optional.

Haven't downloaded Telegram yet?

Desktop-first, official installers for every platform, free forever. Head to the Download Center to get started.